Behavioral Health Facilities
Solutions for the ever-evolving mental health treatment industry

m.Care Changing the Landscape
Recognizing Gateway’s Hope at Home Program
A Telehealth first in Pennsylvania
Melting Away Old Restrictions.
- Before – providers needed a physical location and were required to treat patients in person, limiting the quantity and scope of care
- Now – Pennsylvania created a new telehealth-only license with no facility required to provide needed care
- Gateway’s Hope from Home program, leveraging the m.Care platform, was the first to qualify.
m.Care is proud to power the Hope from Home platform, enabling more care, better outcomes, and restoring lives.

"GRC’s Hope from Home telehealth program, powered by m.Care, will provide a secure patient portal, an interactive app, encrypted messaging, appointment reminders, resources, education, and a virtual telehealth suite that offers SUD counseling, psychiatric services, medication assisted recovery, preventive care, and coordination to other levels of care as needed. The m.Care interactive clinical app allows our patients to stay connected with our care teams before and after all their virtual visits. Ensuring home and community is a part of their recovery journey."
Gateway Highlights
Gateway’s Hope from Home Program is the only facility from over 800 in Pannsylvania authorized by the state for SUD telehealth care. And it is powered by m.Care.

The New Age of Treatment
In the U.S., more people are dealing with behavioral health issues than ever before. The challenge is most treatment center beds are full, and in many cases, people do not want to, or can’t, leave their homes to spend time in a clinic or treatment facility. m.Care addresses those realities with 24/7 support by providing:
- HIPAA-Compliant Individual or Group Video Conferencing Sessions
- In-App Curriculum Assignments
- Secure Texting with a Coach or Counselor
- Surveys/Questionnaires, including the ability to trigger alerts based on patient’s responses
- Goal Tracking
- Journaling



Effective Care for Today's Clients
m.Care is a HIPAA-compliant platform to enhance treatment programs in-facility, or post-treatment programs once a client returns home. For residential or PHP, clients have 24/7 access to activities, assignments, engagement, and education.
Areas of Focus
- Inpatient Treatment
- Outpatient Treatment
- Partial Hospitalization
- Substance Misuse Support Programs
- Medication Management
- Withdrawal Management
- Alumni Programs
- Therapy/Counseling
Challenges
Behavioral health facilities face unique challenges in today’s evolving mental health landscape. Demand for services continues to grow, while in-person capacity remains limited. Many individuals are unable—or unwilling—to attend traditional inpatient or outpatient treatment programs. Meanwhile, continuity of care after discharge and sustained patient engagement are critical to long-term success but often difficult to maintain.

Proactive Behavioral Health
m.Care’s platform is designed to extend and enhance behavioral health care—whether inside a facility or supporting clients remotely. With tools built to drive daily engagement, monitor emotional wellbeing, and support ongoing communication, m.Care empowers care teams and clients alike to stay connected and proactive.