October 21, 2018

m.Care Client Update – Mercy Virtual

Deeper Commitment Marks Relationship

The doors to the Mercy Virtual Care Center first opened in October 2015. Labeled the first ever “Hospital with No Beds”, they selected m.Care® as their partner to monitor patients from the comfort of the patients’ own home. Today, Mercy Virtual provides continuous monitoring for more than 3,800 patients, intervening quickly when needed. This reduces the patients’ need for hospitalization and helps them live independently longer.

In July of this year, Mercy Virtual renewed its relationship with m.Care with an extended contract. The combined efforts of our two teams will be to continue to grow the number of patients in the program, plus, and maybe more importantly, the creation of new, innovative technologies that will focus on predictive medical modeling for their patients, as opposed to the more common reactive treatment procedures.

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"GRC’s Hope from Home telehealth program, powered by m.Care, will provide a secure patient portal, an interactive app, encrypted messaging, appointment reminders, resources, education, and a virtual telehealth suite that offers SUD counseling, psychiatric services, medication assisted recovery, preventive care, and coordination to other levels of care as needed. The m.Care interactive clinical app allows our patients to stay connected with our care teams before and after all their virtual visits. Ensuring home and community is a part of their recovery journey."
Matthew Rumbaugh
Executive Director of Telehealth, GRC's Hope from Home